Consumers who purchased one or more Baby Einstein DVDs between June 5, 2004 and September 9, 2009 are eligible for the Baby Einstein DVD Guarantee program. Sparked by this New York Times article, Disney is offering dissatisfied or disappointed customers their choice of the following when they return their Disney Baby Einstein DVDs:
- Return the DVD for a full refund of $15.99 (limit 4 per household)
- Exchange the DVD for a Baby Einstein book or music CD
- Receive a coupon for 25% off a Little Einsteins product from Disney Store
All Exchanges and returns must be made before March 10, 2010. You don't need to have your receipt, but they would like the case. Read all the details for returns and exchanges and print out the return form here.